I'm confused about who is responsible for the technical side versus the customer interaction. Who handles the legal liability?
Clear roles are essential for raising service quality and lowering operational risks. In a typical model, Soft2bet is responsible for platform delivery, tech support, and compliance technology. The operator, however, focuses on marketing, brand promotion, and direct customer interaction. While the tech provider maintains the technical foundation, the operator handles financial operations, settlements, and legal liability. This separation helps build transparent, mutually beneficial relationships where each party focuses on their core competencies.
